Since our sudden shut down last week, we have (understandably) been bombarded by emails with questions and comments, as well as postings in forums, on our Facebook, etc. First, we want to say thank you for the overwhelming support and positive comments that have been shared. It truly means a lot to our staff members. We’ve always strived to be an organization that sets the bar for our industry, and many of you confirmed that we did a fair job of that and we appreciate you saying so.

We believe that most folks know us as an honest organization manned by honorable individuals, and we want to be able to give you as much information regarding our closure as possible. Most of the questions we are getting are very similar, so we thought we’d do our best to answer them  in more of an “FAQ” format.

Why the sudden overnight shut down?
Despite outward appearances, the truth is that behind the scenes we have been struggling ever since the recession hit in 2008 and we have not been profitable. Our parent company was patient with us to a fault, but had to finally draw a line and end the drain on their financial resources. In late 2011 we began trying to sell the company or find some investors in order that we might restructure. Those efforts were unsuccessful.

The business math of a long liquidation period didn’t make sense. It came down to just simple math and we needed to stop the drain on financial resources.

What’s happening with all of the inventory?
As of this writing, we aren’t 100% sure. But it will most likely be sold to a network of liquidation distributors. If you think you have the financial wherewithal to take everything in one fell swoop, then you might be able to throw your name into the hat by sending an email to gmbgeneral@gomotorbidsmail.com. How much “financial wherewithal” are we talking about? Well, if you can afford to purchase an actual Ferrari Enzo or original Shelby 427 S/C Cobra right now, and not just diecast versions, then you probably have what it will take.

What about people who consigned with you?
Our consignors will be paid for all items that we were paid for up through April 4th, 2012. All unsold items are being aggregated as we write this, and will be returned to you. Expect a phone call or email with more information this week.

I wasn’t able to close out my order on the evening of April 4th or morning of April 5th due to a technical glitch. Can I still get it?
We did go back to the 4th and 5th and honor all of those orders that we were aware of. If we missed yours then we sincerely apologize, but we must be direct and say that you won't be getting it at this point.

Can I return defective merchandise?
If you have something you need to return, you need to contact us asap at gmbgeneral@gomotorbidsmail.com or via the toll free line of 1-888-588-2722. Exchanges are not possible, but we’ll certainly do everything else in our power to help you out while we can. Time is of the essence, as we are currently only operating on a skeleton staff and don’t exactly know when our last official day will be.

What about my credit card data on file?
Regarding the matter of your encrypted personal information and payment data within our system, all data will be deleted from our servers no later than April 30th 2012. The drives containing the data will be wiped clean using a technical process that ensures that the data is completely removed and is unrecoverable by any technical or mechanical process. Any archives or representations of data that are stored for later retrieval will NOT contain any personal information or payment data. All paper documents which contain customer information will be destroyed by a professional shredding service.

I received some emails from you guys after April 4th that would lead me to believe you weren’t really closed. What’s the deal?
Everything was turned off quickly, so there were possibly a few systems that got missed. We can assure you that despite some automatic emails you may have received or what the rumor mill may be saying, the business is no longer in operation.

Are you guys going to reorganize or reopen? 
We are being approached by buyers who are potentially interested in purchasing the website and the business, but it’s too early to say if the company will ever reopen – or if any of the current staff will be involved. It’s unlikely, but never say never, right?

In closing, all of us here at GoMotorBids and Daily Hobby Deal want to thank all of you for the support, encouragement, friendship, and business over the years. It’s been a heck of a ride and we sincerely appreciate everything you’ve done for us.
 

Sincerely,

Patrick J. Rainey

President

**URGENT**
We are very sorry to inform you that effective at 11:59 PM Central tonight (April 4, 2012), GoMotorBids.com and DailyHobbyDeal.com will be closing. You have until 6:00 AM Central time on April 5, 2012 to close out and pay for any unpaid orders. Any orders that are not paid for will not be fulfilled. Click here to login and close any outstanding orders that you may have.

We are very pleased to have supplied our customer base with quality products and services during our years in business. If you have placed an order that you have not yet received, rest assured that it will be shipped.  All orders completed prior to this notification will be honored and processed in accordance with our standard terms.  Again, we thank you for your loyalty. It is unfortunate and we are sorry that it has come to an end.  We wish you good luck and “good collecting” in your future.

Frequently Asked Questions

1)    What happens to items that are in my Pay & Ship that have not been paid for? You have until 6:00 AM Central time on April 5, 2012 to close out and pay for any unpaid orders.

2)    Who do I contact for customer support issues? Contact us by sending an email to gmbgeneral@gomotorbids.com. Your inquiry will be investigated and an email response will be sent out within 2 business days.

3)    What happens to items that I was bidding on? All active auctions are now cancelled and the products are no longer available for sale.

4)    My items have been consigned with you. What happens now? All unsold items will be returned to you at our expense. Payments for items sold through March have been submitted and will be mailed by April 5th. Payment for items sold in April will be processed and mailed by April 30th.

5)    Why were your customers not given more notice about you closing the business? This was not the original plan for closing the business. The management team was given notice of these events only hours before you have been given notice. We are truly sorry.

Blue Oval fans rejoice! Buyer Bob landed a great private collection of Ford diecast cars, including Mustangs, Shelbys, Fairlanes, Cobras, and more. In this video, we give you a short preview of the cars you'll soon be seeing up for bid on our virtual auction block. You'll be able to find the vast majority of them in our vintage & muscle cars section.

NASCAR Champion Jeff Gordon recently kicked off his annual charity raffle, in which one lucky ticket holder will become the new owner of Jeff's personal Chevrolet Corvette. This year's car is a 2011 Grand Sport 4 LT convertible, and only 7,500 tickets are being sold. Those are pretty fantastic odds, but not as fantastic as the fact that every $100 ticket purchase goes to fund pediatric cancer treatment at the Jeff Gordon Children's Hospital.

For more information and to buy your ticket, visit the Jeff Gordon Children's Foundation website.

If there's one thing people love, it's getting a great deal. We here at GoMotorBids.com know this from experience. Because we love getting a deal ourselves, and because one of the most popular features on our website over the years has been our Get It Now section - where we feature heavily discounted merchandise for only 24 hours or until the supply runs out - whichever comes first. It's been so popular in fact, that we decided to build a website dedicated to just that: deals.

[Continued]

We hope that everyone had a wonderful Christmas holiday. Our staffers will be back in the office tomorrow (Tuesday, 12/27), but it's a short week for us as we cast-off all the demons from 2011, and prepare for a glorious and prosperous 2012. Or for the end of the world. 

So with that being said, we will be closed on Friday, December 30th and Monday, January 2nd for the New Year's holiday.

As always, the website will be up and running and there will be auctions closing each of those nights. But (some of) our staffers will be partying like it's 1999, so we won't be shipping any orders or responding to emails or voice mails on those days. Please anticipate some minor delays in the delivery times of any orders you may have.

If you are bidding on any auction items which close on those days, and you think you may need more information about them, please be sure to contact us no later than Thursday morning, December 29th.

It's been a pleasure to serve all of you this year, and we thank you for the support of our little business. From all of us to all of you - HAVE A WONDERFUL AND SAFE NEW YEAR! 

Sincerely,

The Team at GoMotorBids.com

The GoMotorBids.com offices will be closed for the Christmas Holiday on Friday, December 23rd, and Monday, December 26th. We won't have any staff here in the offices responded to emails / voicemails or processing orders. We will re-open and get everything cranked up and rolling again on Tuesday, December 27th. This means that orders closed out after this Thursday (12/22) at 12 noon Central time will experience a slightly longer delivery time than you may be used to. If you have a pending order prior to that that you'd like to have expedited, please contact our customer service team asap on our toll free line, 1-888-588-2722 x226.

We appreciate your patience and understanding while our employees enjoy the break and get to spend time with their families.  From all of us here at GoMotorBids, we wish you and yours a very Merry Christmas and Happy Holiday season.

Awwwwwww, she's so happy. There's just nothing like the anticipation of a gift at Christmas. But wait until she gets this beautiful package opened, only to find a piece of paper with a screen print of the one Jeff Gordon diecast car she was missing from her collection, and a handwritten note that says "On it's way!". All because Grandpa didn't place his order in time. But if you live in the lower 48 states, you don't have to face this kind of disappointment and the resulting resentment! All you have to do is get your order placed no later than Thursday, December 15th!

That's right, if you live in the continental US and want your items shipped using the standard ground service, you can avoid paying for years of child therapy simply by using our easy Pay & Ship form to close out and pay for your order no later than 12/15/11. We'll have your package out the door on the following day and it's way to providing joy in the heart of your recipient. If you live outside the lower 48 or order after that date, we HIGHLY recommend you use one of the expedited shipping options to ensure delivery.

DISCLAIMER: Of course, you know that we can't ever 100% guarantee a delivery date. We'll do out part by getting it boxed up and in the truck, but  snow storms, earthquakes, lightning bolts from Zeus, highway robbery by masked bandits, and a flurry of other predicaments can cause a shipment to be delayed by a courier. But chances of all that are slim. So just place your order by December 15th, and have a glorious holiday!

Just announced - last minute sale! Save an additional 20% off the retail price of ALL Lionel Action NASCAR and NHRA diecast collectibles in our Get-It-New section! But it ain't gonna last long...only mere hours. We'll end this sale at 11:59 p.m. Central time tonight (Monday, Dec. 12th), so you MUST check out and pay prior to then to get the discount. Simply enter the coupon code ACTION2011 where prompted in our Pay & Ship form. Here's the fine print:

• Sale prices are only good from 12:00 pm Central Time on 12-12-11 through 11:59 p.m. Central Time on 12-12-11.
• No advance or post-promotion sales. No exceptions. If you fail to see the promotion until after the fact, or forget to use the code when you check out, then you miss the deal.
• Applies to in-stock merchandise only.
• Limited to available inventory. No back-orders or rainchecks.

So how can you see all of the cars that will be included in this incredible one day sale? Two ways: Either click here, or on the big banner on the GoMotorBids homepage.